If you have questions about Duke’s benefits, email the Duke benefits integration team at benefitsintegration@duke.edu or call (919) 613-3447 to speak with a benefits team member.
Enrollment Open for Voluntary Disability Plans and Supplemental Life Insurance
ENROLL in Voluntary Disability Plans and Supplemental Life by using the links below.
Voluntary Disability Plans: Deadline May 16, 2025
Supplemental Life Enrollment: Deadline April 30, 2025
Vendor Contact Information and Downloading Your Virtual Medical Card
Contact Plan Providers: Contact a Benefit Plan Provider | Human Resources
Health Insurance
Blue Care / Duke Options / Duke USA Members
Blue Connect Mobile NC app (Apple app store)
Blue Connect Mobile NC app (Google Play app store)
Diabetes Management
If you have diabetes and previously participated in the Good Health Gateway Diabetes Care Rewards Program, you may be eligible to participate in Duke’s Diabetes Management Program to offset the costs of your medications and diabetic supplies. Review the Program Description and email a completed Program Form to BlueCross BlueShield of North Carolina at Diabetes@bcbsnc.com by April 25, 2025 in order to qualify for Duke’s program
Voluntary & Supplemental Insurance
Voluntary Disability Insurance information is available here. Enrollment is open until May 16.
Supplemental Life Insurance information is available here. Enrollment is open until April 30.
Retirement Benefits
Enrolling in Retirement Benefits
You may enroll starting April 1, 2025.
Duke contributes 4% of eligible employees’ compensation each pay period, once you are age 21 and have one year of service. Employees who are transitioning to Duke from CHS/Lake Norman will have CHS/Lake Norman service counted towards the one year of service.
Contribution elections are made through the Duke@Work self-service website and are available by payroll deduction only. Changes can be made anytime.
Elect your investment options and assign your beneficiaries via the Fidelity link found on Duke@Work. A Fidelity Mobile app is also available.
- Tier 1 Hands Free, is the Default Option, These are Target Date Funds (Life Cycle Funds) based on your date of birth and when you are likely to hit retirement age. They are diversified for you and become more conservative as you approach retirement age.
- Tier 2, Funds were selected based on their suitability for use in a diversified retirement savings portfolio and their competitive expense level. Tier 1 and 2 are monitored by the Duke IAC (Investment Advisory Committee).
- Tier 3 is a Self-Directed Brokerage Option that opens thousands of investment options. You can choose one or all three.
Learn More
- Duke’s Contribution Questions and Answers Regarding the Duke Contribution for Duke Health Lake Norman Employees | Human Resources
- How the Plan Works: How the 403(b) Plan Works | Human Resources
Visit our website at https://hr.duke.edu/benefits/retirement/
Meet with a Fidelity representative for a confidential, complimentary financial consultation, to help you with enrolling, selecting your investments, and setting retirement goals.
For assistance with rollovers contact Fidelity Investments at 1-800-343-0860.
Contact the Duke Benefits and Integration team with questions about your retirement plan:
- Phone: (919) 613-3774
- Email: benefitsintegration@duke.edu
Benefit Supplements
The cost of health, dental and vison insurance premiums is different between CHS/Lake Norman and Duke. To help the Duke Health Lake Norman employees maintain a consistent take-home pay, a pay supplement will be offered to those employees who had CHS health insurance and who enroll in Duke health, dental or vision insurance. The supplements will continue until November 2025 (which will pay for December’s coverage).
| Health Plan | Coverage Tier | Supplement that will be applied to Duke pay (monthly) |
| Premier Plan | Employee Only | $0.00 |
| Premier Plan | Employee & Spouse | $116.37 |
| Premier Plan | Employee & Child(ren) | $28.86 |
| Premier Plan | Employee & Family | $280.87 |
| Basic Plan | Employee Only | $60.06 |
| Basic Plan | Employee & Spouse | $275.55 |
| Basic Plan | Employee & Child(ren) | $194.89 |
| Basic Plan | Employee & Family | $446.95 |
| Dental Plan | Coverage Tier | Supplement needed to keep whole (monthly) |
| Employee Only | $0.93 | |
| Employee & Spouse | $1.88 | |
| Employee & Child(ren) mapping to employee and child* | $7.26 | |
| Employee & child mapping to Family* | $49.85 | |
| Employee & Family | $0.00 |
*Duke does not offer employee and children therefore the selection may be employee and child if only one child or family if covering more than one child.
| Vision Plan | Coverage Tier | Supplement needed to keep whole (monthly) |
| Employee Only | $1.34 | |
| Employee & Spouse | $3.07 | |
| Employee & Child(ren) | $3.62 | |
| Employee & Family | $6.12 |
