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FOR LEADERS

Your leadership is essential in making this transition as smooth as possible. Thank you for your partnership in supporting your team through this process. We will continue to update this page with additional details and resources to assist you in communicating with your team members.

Know-Share-Do Approach
What's Next

Know-Share-Do

Know

Helping you stay informed about key deadlines, upcoming events, and other important integration milestones.

Benefits Enrollment
  • The 2025 Benefits Decision Guide is available for review before open enrollment on March 19-31
  • A comprehensive FAQ is available to help you and your team members with questions on medical plans, premiums and PTO
  • Benefits Supplement is provided to help employees maintain consistent pay during our transition

More Open Enrollment Information

Onboarding
  • The onboarding process has begun for all employees and this week’s onboarding steps are essential to have completed to move smoothly through the rest of the transition process
  • Please review the FAQs on the support page to give you an overview of common questions

Share

Details to communicate with your team, as well as resources that will be available to support them.

Benefits Enrollment
  • Remind employees of the open enrollment period March 19-31
  • Remind employees of the benefits page, open enrollment steps, FAQ page and benefits guide to use as tools prior to their enrollment
  • Encourage employees to visit the comprehensive FAQ page to address common questions they may have
  • Direct employees to the Benefits page on the microsite to review the Benefit Supplement, how it works and who qualifies
Onboarding
  • Stay connected by checking emails and visiting WelcometoDukeHealth.org often
  • Team members need to complete the steps to get their Duke credentials by March 7
  • Team members need to upload their badge photo by March 26 for it to be ready by April 1

Do

Steps you need to take as a leader to ensure your team is set up for a smooth transition.

Benefits Enrollment
  • Remind and encourage employees to complete the onboarding steps, they cannot enroll in benefits until this step has been completed
  • Remind your team about open enrollment beginning March 19-31. Benefits become effective April 1, 2025
  • Advise your team: For hourly paid Staff, Duke@Work will be unavailable for enrollment or enrollment changes, on March 26 & 27, 2025, due to payroll processing
  • Ensure Benefit Supplements awareness with your team
Onboarding
  • Check in with your teams to make sure they have completed the initial onboarding steps.
  • Use the Submit Questions platform to share questions and feedback from your teams.

Over the coming weeks, you can expect more important updates, including key dates, required steps to take, and information about your position at DUHS.

Week of March 17:

  • Benefits open enrollment March 19-31
  • Job title
  • Pay
  • Pay periods

Week of March 24: Training

  • How to read your pay statement
  • Clocking in and out
  • Onsite time and attendance

Please Note: For hourly paid Staff, Duke@Work will be unavailable for enrollment or enrollment changes, on March 26 & 27, 2025, due to payroll processing.